The Remedy ITSM (IT Service Management) out-of-the-box solution offers the functionality and scalability required for unique business and technical needs. As a comprehensive, ITIL-compatible Service Management solution, this solution incorporates the following BSM Routes to Value and best-practice workflows to help outsourcers and service providers achieve Business Service Management: Incident and Problem Management; Asset Management and Discovery; Change and Configuration Management; and Service Level Management.

Digital Foundation leverages experience in the customization of the BMC Action Request System (Remedy). Digital Foundation has performed several key design and implementations in DOD and governmental facilities that required the use of Help Desk, Change Management, Asset Inventory and Service Level Agreements (SLA's). The ability to customize and work with (COTS) products is what makes Digital Foundation the company of choice when it comes to utilizing technology to take your organization to the next level.

Our experience with the application ranges from version 4.x, 5.x, 6.x and the newest 7.x, which is what makes DFC the company of choice for these product customizations. Our rates are extremely competitive and realistic compared to some product partners.

Does your company use the BMC Remedy ITSM product in its effort to manage organization operations? Are you planning to implement the newest BMC Remedy product with its many add-ons? Are you looking for Remedy Administrators & Developers to get your system online accurately in a short period of time? Are you tired of paying high rates for unqualified personnel? Digital Foundation Corporation (DFC) has your answers.

The BMC Remedy ITSM product can deliver an integrated approach to ITSM service delivery that leverages information from a wide variety of internal sources. By utilizing the BMC Remedy product you have the ability to provide a powerful custom-built application that can meet your company's business needs.

Your Remedy vision should take a solid strategy for functionality, integrations, customizations, user interfaces, upgrades, and maintenance. Digital Foundation Corporation has the Remedy expertise to deliver and support your investment. We have a wide range of offerings that can support your organization to allow you to efficiently achieve desired results.

Professional results ----- a variety of solutions

Digital Foundation has experience with every major Remedy version, product, and platform. We specialize in solving elaborate integration efforts, DOD implementations and application issues.

Stop Wasting Time with Remedy Development!

Fixed Contract Terms: DFC works with you to determine the scope of work and then present a schedule and set of deliverables for a fixed fee. We recommend this option to clients that require us to be on site frequently.

Hourly Contract Terms: DFC will work with you to determine the estimated amount of time that a project will take, propose an hourly rate, and draft a list of deliverables. When all deliverables have been met, DFC can work with the client to propose additional steps in the project.

T/E (Time and Materials): DFC can also deliver a Remedy consultant on a time and materials basis. Regardless of the hours planned for the consulting engagement, you will only be billed for actual hours worked. Any travel or other expenses associated with the project will be added.

Remote Assistance: When you need a project completed on a tight budget, remote assistance may be the lowest cost option. This option delivers the best value for projects that are require Remedy customization or development work. DFC Remedy consultants work remotely for the majority of the contract. A ccess to clients is achieved through secure connections providing customers with phone/web support from one of our local offices. Any travel and expense costs related to the work are billed to the client.

Don't Waste any more time with extensive job searches and staffing firms. At Digital Foundation Corporation, developers are ready to work for you.

Contact Digital Foundation for the BMC Remedy Implementation, Administration and Development needs today by the following methods: